As part of our commitment to transparency and investor protection, the following grievance redressal process outlines how clients can seek timely resolution of concerns related to our research services.
Grievance Redressal Process Matrix
Details of Designation
| Designation | Contact Person Name | Address | Contact No. | Email ID | Working Hours |
|---|---|---|---|---|---|
| Customer Care | Nemesh Pandey | R9 218 Aashirwad Valley, Chakarbhata , Bilaspur (C.G) 495220 | +91 9229223422 | nemeshpandey@gmail.com |
Mon-Sat 09:15AM – 03:30 PM |
| Head of Customer Care | Nemesh Pandey | R9 218 Aashirwad Valley, Chakarbhata , Bilaspur (C.G) 495220 | +91 9229223422 | nemeshpandey@gmail.com |
Mon-Sat 09:15AM – 03:30 PM |
| Compliance Officer | Nemesh Pandey | R9 218 Aashirwad Valley, Chakarbhata , Bilaspur (C.G) 495220 | +91 9229223422 | nemeshpandey@gmail.com |
Mon-Sat 09:15AM – 03:30 PM |
| CEO | Nemesh Pandey | R9 218 Aashirwad Valley, Chakarbhata , Bilaspur (C.G) 495220 | +91 9229223422 | nemeshpandey@gmail.com |
Mon-Sat 09:15AM – 03:30 PM |
| Principal Officer | Nemesh Pandey | R9 218 Aashirwad Valley, Chakarbhata , Bilaspur (C.G) 495220 | +91 9229223422 | nemeshpandey@gmail.com |
Mon-Sat 09:15AM – 03:30 PM |
Escalation Process
In case the client is not satisfied with the response, they can lodge a grievance with SEBI through the SEBI SCORES Complaint Portal, or write to any of the offices of SEBI. For any queries, feedback, or assistance, please contact the SEBI Toll-Free Helpline: 1800 22 7575 or 1800 266 7575.
After exhausting the above options, if the investor/client is still not satisfied with the outcome, they can initiate dispute resolution through the SEBI ODR – Online Dispute Resolution Portal.
For more details about the ODR mechanism, fees, timelines, etc., investors may refer to the SEBI Master Circular titled Online Resolution of Disputes in the Indian Securities Market, available on the SEBI website.
*Disclaimer: “Registration granted by SEBI and certification from NISM in no way guarantee
performance of the intermediary or provide any assurance of returns to investors.”
*Standard warning: “Investment in securities market are subject to market risks. Read all the
related documents carefully before investing.”
Name: Nemesh Pandey
Type of Registration: Individual
SEBI Registration No: INH000018674
BSE Enlistment number: 6400
Validity of Registration: Oct 21, 2024 – Perpetual
SEBI Bhavan BKC, Plot No.C4-A, ‘G’ Block Bandra-Kurla Complex, Bandra (East), Mumbai – 400051, Maharashtra
R9 218 Aashirwad Valley, Chakarbhata , Bilaspur (C.G) 495220